Privacy Policy


About Us

Earls Autos Ltd are a company registered in England and Wales under company registration number 12432789. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner in our capacity as a data controller and that's why we have put a policy in place to protect your personal information.

We are registered as a data controller with the Information Commissioner’s Office with the registration number ZB655351.

Our registered office address is Unit 17a, Imperial Way, Yaxley, Peterborough, PE7 3GP.

How Do We Use Your Information?

This document sets out details of the information we collect about you and what we do with it, inclusive with how we share it with Earls Autos Ltd may use information about you as follows:

  1. To assist with the completion of sale of the vehicle and if required completing the relevant documentation to complete transfer of ownership.
  2. If relevant, to assist with the completion of your application for finance.
  3. For assessment and analysis purposes. This includes working out your suitability for a credit product based on how you have managed previous and current financial products, your current financial position and how often you have applied for and used credit products such as bank accounts, credit cards, loans and mobile phone contracts. It also includes market and product analysis.
  4. If your application is declined by our available lenders, your personal data and information may be passed to a third-party broker or lender for consideration for alternative financial products. We will contact you before this happens giving you all options and allowing you to opt out of this process if you wish. This 3rd party may carry out additional credit reference searches against you.
  5. To help us develop and improve our services to you and other customers and protect our interests.
  6. We may offer additional products including warranty. Your personal data and information will be passed to our warranty partner and payment provider for the purposes of providing you with this product. This 3rd party may carry our additional credit reference searches against you. 

The Data We Collect From You

  1. Identity Data includes, Title, First Name, Last Name, Marital Status, Date of Birth, Residential Status, Address, Time at Address, Driving Licence Details
  2. Employment Data includes, current Employment Status, time in current employment, Occupation, Payslips, Employer Name and Net monthly income.
  3. Vehicle Data includes your current vehicle, car registration and registered address.
  4. Transaction Data includes, details of products and services you have engaged from us.
  5. Contact Data includes, Email address and Telephone numbers
  6. Financial Data includes, bank statements and payment card details.
  7. Profile Data includes, services engaged, your interests, preferences, and feedback.
  8. Technical Data includes, internet protocol (IP) address, Browser type and version, Time zone setting and location, Browser plug-in types and versions, Operating system and platform and other technology on the devices you use to access this website
  9. Usage Data includes, information about how you use our website and services
  10. Marketing and Communications Data includes, your preferences in receiving marketing from us and our third parties and your communication preferences

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  1. Where we need to perform the contract or take steps in order to perform the contract, we are arranging for you with a third-party lender to enter into.
  2. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  3. Where we need to comply with a legal or regulatory obligation.
  4. Where we have your express consent to process your data.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us using the information below:

Phone: 07534561377
Email: contact@earlsautos.com
Post: Unit 17a, Imperial Way, Yaxley, Peterborough, PE7 3GP

Marketing

By agreeing for Earls Autos Ltd entering your information into our client management system, you acknowledge that the data provided may be used to signpost or share relevant products, services and offers from affiliated companies. These communications may be tailored to your interests. You may receive information that could benefit you.

  • Our Website
    Your privacy is important to us. It is Earls Autos's policy to respect your privacy regarding any information we may collect from you on our website, http(s)://earlsautos.com, in person, or via other communication methods. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. Personal data is stored on our behalf by Chief Mechanic Limited, who provide the technology and software we use to collect data (see Technology Provider below). We don’t share any personally identifying information publicly or with any other third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
  • Copyright
    All content on http(s)://earlsautos.com is copyrighted to Earls Autos Ltd, unless clearly stated otherwise. All of Earls Autos's content originates from the United Kingdom and is therefore governed by the copyright laws of the United Kingdom.
  • Technology Provider
    We operate using software and technology provided by Chief Mechanic Limited.
    Address: Chief Mechanic Limited, 13 Church Road, Chelmondiston, Ipswich, IP9 1HS
    ICO Registration: ZB073696

This Privacy Policy only applies to our websites so when you link to other websites you should read their privacy policies. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

We will still do this even if we do not accept your application for credit. We may send you information by post, email or phone (including text message). To stop receiving marketing information from us at any time, please contact us using the information below:

Phone: 07534561377
Email: contact@earlsautos.com
Post: Unit 17a, Imperial Way, Yaxley, Peterborough, PE7 3GP

Your Data Protection Rights

Under data protection law, you have rights including:

  1. Your right of access - You have the right to ask us for copies of your personal information.
  2. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  3. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  4. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  5. Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  6. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the details below if you wish to make a request.

Phone: 07534561377
Email: contact@earlsautos.com
Post: Unit 17a, Imperial Way, Yaxley, Peterborough, PE7 3GP

How Do We Protect Your Information?

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Phone: 07534561377
Email: contact@earlsautos.com
Post: Unit 17a, Imperial Way, Yaxley, Peterborough, PE7 3GP

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Helpline number: 0303 123 1113 ICO website